911 - Martinsville & Henry County
Communications Center Non-Emergency Number
The Martinsville-Henry County 911 Center is the Public Safety Answering Point (PSAP) for Henry County and the City of Martinsville. Established in 1990, the Center provides for receipt and dispatch of emergency Calls-for-Service for law enforcement, emergency medical services, and fire services.
While in the early stages of development, the planners determined that it would be economically feasible to combine all emergency communications services into one complex, making it possible to provide modern equipment in an up to date controlled access facility. The Center, as conceived and developed, provides for a greater efficiency in day-to-day operations and more efficient coordination for larger scale emergency operations in instances when services of more than one agency are required.
The Martinsville-Henry County 911 Center became an Emergency Medical Dispatch certified agency in October, 2012. The Center has 24 certified Emergency Medical Dispatchers ready and prepared to provide life saving medical instructions following a series of questions used to determine the nature of the medical emergency, the priority of the emergency for responders, and to determine what medical instructions to provide.
The Martinsville-Henry County 911 Communications Center functions independently of both the Sheriff's Office and Police Department, the traditional agencies to oversee such operations. The Center is governed by a six-member Board of Directors which consists of:
• Henry County Administrator
• Henry County Sheriff
• Henry County Public Safety Director
• Martinsville City Manager
• Martinsville Police Chief
• Martinsville Fire Chief
The 911 Center Director performs his duties under the general supervision of the Communications Center Board of Directors.
The Martinsville-Henry County 911 Center will strive to provide the most effective and accurate communications possible. It is our goal to provide the public with an appropriate response to their calls for assistance. We are dedicated to serving as the vital link between the citizens and visitors of Martinsville and Henry County, and the Public Safety organizations through responsiveness and technical excellence while in partnership with our entire 911 team. We will be lifelong learners, accepting our responsibilities, challenges and necessary changes with a willing attitude as required by our profession. This agency will carry out all tasks with an eye towards the future and will strive to make innovation, cost effectiveness and cooperation our standard.