Contact the Public Service Authority (PSA)

Business Office

Administrative and business offices are located on the 2nd floor of the Henry County Administration building at:
3300 Kings Mountain Road
Martinsville, VA  24112. 

The mailing address is:
P. O. Box 69
Collinsville, VA 24078-0069.  

Business hours are 8 am to 5 pm Monday through Friday.

  • Main telephone: 276-634-2500
  • Email Public Service Authority
  • Billing and account information: 276-634-2505
  • New accounts and connections: 276-634-2521
  • Inspection/discontinue service: 276-634-2510
  • Complaints/comments/questions: 276-634-2531
  • General Manager: 276-634-4601
  • Engineering and Mapping: 276-634-4776
  • Right-of-way: 276-634-2570
  • Water/wastewater treatment: 276-634-2540

Construction & Maintenance Division

Information about project status, line locations, maintenance and line repair requests should be directed to the PSA's construction and maintenance office at:
2285 Fairystone Park Highway
Bassett, VA 24055. 

Business hours are 7 am to 3:30 pm., Monday through Friday. The construction and maintenance office main telephone number is 276-634-2550.

After Hours Emergencies & Holidays

Emergency calls during off-hours, holidays and weekends are handled by the Martinsville-Henry County Communications Center and forwarded by radio to crews on duty around the clock. If you have an emergency, you must call 276-638-8751 to have your problem addressed after regular hours.

Board of Directors

  • Stuart Bowman, Collinsville District, Chairman
  • Marcus Stone, Blackberry District, Vice-Chairman
  • Kathy Rea, Horsepasture District, Treasurer
  • Vivian Hairston, Ridgeway District
  • Mike Harris, Reed Creek District
  • Curtis Millner, Iriswood District