Contact the PSA

Business Office

Administrative and business offices are located on the 2nd floor of the Henry County Administration building at 3300 Kings Mountain Road, Martinsville, VA  24112.  The mailing address is P. O. Box 69, Collinsville, VA 24078-0069.  Business hours are 8 a.m. to 5 p.m., Monday through Friday.

Main telephone: (276) 634-2500


Billing and account information: (276) 634-2505

New accounts and connections: (276) 634-2521

Inspection/discontinue service: (276) 634-2510

Complaints/comments/questions: (276) 634-2531

General Manager: (276) 634-4601

Engineering and Mapping: (276) 634-4776

Right-of-way: (276) 634-2570

Water/wastewater treatment: (276) 634-2540

Construction and Maintenance Division

Information about project status, line locations, maintenance and line repair requests should be directed to the PSA's construction and maintenance office at 2285 Fairystone Park Highway, Bassett, VA 24055. Business hours are 7 a.m.-3:30 p.m., Monday through Friday. The construction and maintenance office main telephone number is (276) 634-2550.

After Hours Emergencies and Holidays

Emergency calls during off-hours, holidays and weekends are handled by the Martinsville-Henry County Communications Center and forwarded by radio to crews on duty around the clock. If you have an emergency, you must call (276) 638-8751 to have your problem addressed after regular hours.

Board of Directors

Gerald Lawicki, Iriswood District, Chairman
Stuart Bowman, Collinsville District, Vice-Chairman
Vivian Hairston, Ridgeway District
Mike Harris, Reed Creek District
Kathy Rea, Horsepasture District, Treasurer
Marcus Stone, Blackberry District