Public Service Authority

The Public Service Authority provides water and sewer services to many residents, businesses, industries, and schools in Henry County.  With more than 800 miles of utility lines, we are one of the largest water and sewer authorities in Virginia.  

COVID-19 Notice: Please use mail, online, or the dropbox to make payments. For other services, please call the office before visiting. Thank you for your cooperation.



Payment Address

P.O. Box 69, Collinsville, VA  24078-0069
( There is also a drive-up payment drop-box available in front of the Henry County Administration building.)

Physical Address

Henry County Administration Building, 3300 Kings Mountain Rd, 2nd Floor, Martinsville, VA 24112

Hours: 8 am to 5 pm, Monday through Friday

Telephone: (276) 634-2500

Fax: (276) 634-2558   

                             The PSA offices will be closed December 23rd & 26th, 2022 in observance of Christmas and will

                                                also be closed January 2nd, 2023 in observance of New Years.

After Hours Emergencies and Holidays

Emergency calls during off-hours, holidays and weekends are handled by the Martinsville-Henry County Communications Center and forwarded by radio to crews on duty around the clock. If you have an emergency, you must call (276) 638-8751 to have your problem addressed after regular hours.

Pay and or/ view you PSA Bill Online

Customers who want to make payments by telephone can call toll-free (877) 318-5909 and complete the process.

Informational Links & Documents                            

PSA Rules and Regulations 2022
PSA Customer Service Brochure
Property Owner Information Form
Tenant Information Form
Business Space Rental Form
Water and Sewer Agreement Form
Service Turn-On Form
Social Security/Federal Tax ID Number Permission Form
Privacy Policy and Release Form
Disability Discount Form
Statistical Information Form
Partial-Year Resident Form

Helpful Homeowner Tips

Water conservation tips
How grease interceptors work

Industry Information

Industrial Pre-Treatment Application
Industrial Pre-Treatment Regulations
Standard Specifications for New Construction Projects