Public Service Authority


NOTICE:  The Henry County Public Service Authority is experiencing a technical issue with its online payment processing portal. We are aware of the problem and currently working with the third-party vendor to remedy the issue. Customers may continue to make payments by calling toll free to 877-318-5909. Thank you for your patience.

The Public Service Authority provides water and sewer services to many residents, businesses, industries, and schools in Henry County.  With more than 800 miles of utility lines, we are one of the largest water and sewer authorities in Virginia.  

Payment Address

P.O. Box 69, Collinsville, VA  24078-0069
(Payments can also be made in person at the Henry County Administration building.  There is also a drive-up payment drop-box available.)

Physical Address

Henry County Administration building, 3300 Kings Mountain Rd, 2nd Floor, Martinsville, VA 24112

Hours: 8am to 5pm, Monday through Friday

Telephone: (276) 634-2500

Fax: (276) 634-2558


Pay and/or view your PSA Bill Online

Customers who want to make payments by telephone can call toll-free (877) 318-5909 and complete the process.

Informational Links & Documents

PSA Rules and Regulation

PSA Customer Service Brochure

Property Owner Information Form

Tenant Information Form

Business Space Rental Form

Water and Sewer Agreement Form

Service Turn-On Form

Social Security/Federal Tax ID Number Permission Form

Privacy Policy and Release Form

Disability Discount Form

Statistical Information Form

Partial-Year Resident Form

Helpful Homeowner Tips

Water conservation tips

How grease interceptors work

PSA flyer on the dangers of dumping household grease

Industry Information

Industrial Pre-Treatment Application

Industrial Pre-Treatment Information

Standard Specifications for New Construction Projects