Public Service Authority
The Public Service Authority provides water and sewer services to many residents, businesses, industries, and schools in Henry County. With more than 800 miles of utility lines, we are one of the largest water and sewer authorities in Virginia.
COVID-19 Notice: Please use mail, online, or the dropbox to make payments. For other services, please call the office before visiting. Thank you for your cooperation.
Payment Address
P.O. Box 69, Collinsville, VA 24078-0069
( There is also a drive-up payment drop-box available in front of the Henry County Administration building.)
Physical Address
Henry County Administration Building, 3300 Kings Mountain Rd, 2nd Floor, Martinsville, VA 24112
Hours: 8 am to 5 pm, Monday through Friday
Telephone: (276) 634-2500
Fax: (276) 634-2558
The PSA offices will be closed on Monday February 21st, 2022 in observance of President's Day.
After Hours Emergencies and Holidays
Emergency calls during off-hours, holidays and weekends are handled by the Martinsville-Henry County Communications Center and forwarded by radio to crews on duty around the clock. If you have an emergency, you must call (276) 638-8751 to have your problem addressed after regular hours.
Pay and or/ view you PSA Bill Online
Customers who want to make payments by telephone can call toll-free (877) 318-5909 and complete the process.
Informational Links & Documents
PSA Rules and Regulations 2021
PSA Customer Service Brochure
Property Owner Information Form
Tenant Information Form
Business Space Rental Form
Water and Sewer Agreement Form
Service Turn-On Form
Social Security/Federal Tax ID Number Permission Form
Privacy Policy and Release Form
Disability Discount Form
Statistical Information Form
Partial-Year Resident Form
Helpful Homeowner Tips
Water conservation tips
How grease interceptors work
PSA flyer on the dangers of dumping household grease
Industry Information
Industrial Pre-Treatment Application
Industrial Pre-Treatment Regulations
Standard Specifications for New Construction Projects
