Public Service Authority
The Public Service Authority provides water and sewer services to many residents, businesses, industries, and schools in Henry County. With more than 800 miles of utility lines, we are one of the largest water and sewer authorities in Virginia.
COVID-19 Notice: As a precaution, walk-ins to the office are not allowed at this time. Please use mail, online, or the dropbox to make payments. For other services, please call the office before visiting. Thanks for your cooperation.
P.O. Box 69, Collinsville, VA 24078-0069
( There is also a drive-up payment drop-box available in front of the Henry County Administration building.)
Henry County Administration Building, 3300 Kings Mountain Rd, 2nd Floor, Martinsville, VA 24112
Hours: 8 am to 5 pm, Monday through Friday
Telephone: (276) 634-2500
Fax: (276) 634-2558
The PSA offices will be closing at 12:00pm on Thursday July 2nd and will remain closed July 3rd, 2020 in observance of Independence Day.
Pay and/or view your PSA Bill Online
Customers who want to make payments by telephone can call toll-free (877) 318-5909 and complete the process.
Informational Links & Documents
PSA Rules and Regulation
PSA Customer Service Brochure
Property Owner Information Form
Tenant Information Form
Business Space Rental Form
Water and Sewer Agreement Form
Service Turn-On Form
Social Security/Federal Tax ID Number Permission Form
Disability Discount Form
Statistical Information Form
Partial-Year Resident Form
Helpful Homeowner Tips
Water conservation tips
How grease interceptors work
PSA flyer on the dangers of dumping household grease
Industrial Pre-Treatment Application
Industrial Pre-Treatment Information
Standard Specifications for New Construction Projects