Public Service Authority

The Public Service Authority provides water and sewer services to many residents, businesses, industries, and schools in Henry County.  With more than 800 miles of utility lines, we are one of the largest water and sewer authorities in Virginia.  

COVID-19 Notice: Please use mail, online, or the dropbox to make payments. For other services, please call the office before visiting. Thanks for your cooperation.

Payment Address

P.O. Box 69, Collinsville, VA  24078-0069
( There is also a drive-up payment drop-box available in front of the Henry County Administration building.)

Physical Address

Henry County Administration Building, 3300 Kings Mountain Rd, 2nd Floor, Martinsville, VA 24112

Hours: 8 am to 5 pm, Monday through Friday

Telephone: (276) 634-2500

Fax: (276) 634-2558   

                                The PSA offices will be closing at 12:00pm on Wednesday November 25th, and will remain closed                                                                November 26th and November 27th, in observance of Thanksgiving.

Pay and/or view your PSA Bill Online

Customers who want to make payments by telephone can call toll-free (877) 318-5909 and complete the process.

Informational Links & Documents

PSA Rules and Regulation

PSA Customer Service Brochure

Property Owner Information Form

Tenant Information Form

Business Space Rental Form

Water and Sewer Agreement Form

Service Turn-On Form

Social Security/Federal Tax ID Number Permission Form

Privacy Policy and Release Form

Disability Discount Form

Statistical Information Form

Partial-Year Resident Form

Helpful Homeowner Tips

Water conservation tips

How grease interceptors work

PSA flyer on the dangers of dumping household grease

Industry Information

Industrial Pre-Treatment Application

Industrial Pre-Treatment Information

Standard Specifications for New Construction Projects